You agree by placing an Order, if you wish to receive a refund, you will request it within 14 days of placing Order. After 14 days of Order, Our Money Back Guarantee will no longer be valid, and NO refunds shall be processed. Buyer may request refund within the first 14 days after Order is placed to request a refund with no questions asked. Company will attempt to contact Buyer on 2 different occasions within 14 days of Order to correct any missing or incorrect information that has caused Order to not be accepted by the Texas DPS. However, the Company will make every effort possible to ensure proper delivery. In instances of orders that are physically mailed, a parcel that is returned due to incorrect address, or is non deliverable will still be considered successfully processed. They Company will attempt to contact the Buyer over the phone if the email or mail is rejected for any reason. The Order is considered successfully processed even if the email is rejected, sent to your junk mail folder, is non deliverable for any reason to the Buyer's email address. The Company is not responsible for rejected email, mail, overnight deliveries for any reason.
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If Company cannot process Driving Record for ANY reason, a full refund may be requested by the Buyer ("Money Back Guarantee").
At it's description, Company may give a replacement record at a discounted rate. No refunds will be given for incorrect Driving Record Types ordered. If you have not received your money within 7 days, please contact will not be responsible if the incorrect Driving Record is purchased by the Buyer. After refund has been processed, it may take up to 7 business days for the money to be returned to your account. Refunds will be processed on each Tuesday and Friday of each week, unless those days fall on a Federal Holiday. You may also submit this information at the secure form. For cancellation of Order, please e-mail at with your full name, address, date you placed the Order, a brief statement of your cancellation request, and the last 4 digits of the credit card used to sign up. Successful process is defined as the Company has emailed or mailed the driving record to the Buyer.
By accessing, or placing an Order for Your Driving Record, You agree to be bound by these Terms. These Terms apply to all visitors, users, others who have access to our Service and Orders.
Your access and use of Service, and/or Order is conditioned on Your acceptance of, and compliance with, these Terms. The entity issuing the Order, and any affiliates, subsidiaries, successors or assigns thereof shall hereby be referred to as ("Buyer", "You", or "Your", "I"). Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using website ("Service") and purchasing ("Order", "Orders", "Purchase", "Purchases") a Texas Driving Record ("Driving Record"), operated by DPS Records, LLC.
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